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Exchange Policy

It is our goal that every customer is fully satisfied with their purchase. However in the unlikely event that you have a change of mind, we offer a 14 day exchange for bracelets, necklaces and rings. Earrings will not be allowed to be exchanged for hygiene purposes. 

Your item must be unworn, without any scratches and in its original condition . It must also be in the original packaging with original receipt. otherwise it will be shipped back to you. 

All exchanges should be initiated with an email sent to us at shopludovica@gmail.com.

Please include your order number and notate the issues or damages found so we can expedite your request. All exchanges sent back to us will be at your own cost.

Please email us your tracking information once you have shipped out your return package.

All exchanges will be effected at the invoiced price.